Sometimes you can’t access Cloud apps because of network setup in your office or home network. There are two possible reasons:
Colined servers are hosted in DigitalOcean, more info can be found in our Cloud Security and Privacy Policy. Please check with your IT-department if IP 198.199.106.217 is available from your office network. In order to use Colined apps, this IP has to be unblocked/whitelisted.
In very rear occasions access to the Colined servers may be blocked by incorrect setup of DNS. This means your network transforms URL’s apps are using to the incorrect IP. This can be solved by custom DNS setup. Typically it’s done with user generated hosts file.
Append follow lines to your hosts
file:
198.199.106.217 pr.colined.app
198.199.106.217 wl.colined.app
notepad
in the search field.c:\Windows\System32\Drivers\etc\hosts
sudo vim /etc/hosts and press
Enter. Enter your administrator password (if needed).dscacheutil -flushcache
Other OS’s uses similar approach. Please contact your IT-department or google how to add hosts file in your specific OS.