Worklogs Report

Create reports

This article explains how to create a report using a button on the Manage Worklogs Reports page, where you can also view all reports accessible to your account.

Why should you use this page?

You can use the Manage Worklogs Reports page to create reports. This method is useful when you need full control over a report’s source during creation, compared to modifying an existing report and saving it as a copy.

You can also use this page to find reports you have permission to view and identify reports that share the same source or name.

How can you access this page to create a report?

What can you define when creating a report?

After clicking Create Report on the Manage Worklogs Reports page, you can configure the following fields on the Create Worklogs Report page:

  • Name: Define a name for the report. You cannot save a report without a name.

  • Description: Add a description explaining the report’s purpose and intended audience.

  • Project or Filter: Select the report source as a single project, multiple projects, or a saved filter.

  • Users: Specify which users are included in the worklogs. If left empty, the report includes worklogs from all users. You can also select a single user or a group of users.

  • Owner: Automatically set to the user who creates the report.

  • Admins: Define users who can manage sharing settings, update the report source, and modify other configurations. See the separate article for details on the difference between a report admin and a Jira admin.

  • Public: Define whether the report is accessible to all logged-in Jira users. Report sharing options are described in a separate article.

  • User Groups: Define groups that can access the report.

  • Users: Define individual users who can access the report.

Access to all users’ worklogs is also controlled at the app level, as explained in a related article.

How do you add users or groups to a report?

While creating a report, you can grant access to report admins, users, or user groups by following these steps:

  1. On the Create Worklogs Report page, in the Sharing section, click the Admins, Users, or User Groups field to open the search dialog.

  2. Use this dialogue to select for user or groups. The Admins and Users fields list all active users, while the User Groups field lists all available groups in your Jira instance.

  3. To remove an admin, user, or group, click the X icon next to their name.

  4. After you finish making changes on the Create Worklogs Report page, click Save.

Will you need to save the created report?

When you create a new report from the Manage Worklogs Reports page, it is automatically saved with a unique ID. Any subsequent changes are saved automatically.

Features and uses cases

Use predefined filters as a report source

You can use one of Jira's predefined filters as the report source. The following filters are available:

  • My open issues: Returns all issues assigned to you that have not been resolved.
    JQL: assignee = currentUser() AND resolution = Unresolved

For example, this includes issues assigned to you that are in the To Do or In Progress status categories, as well as issues in the Done status category that do not yet have a resolution.

  • Reported by me: Returns all issues that you created.
    JQL: reporter = currentUser()

  • All issues: Returns every issue that you have permission to view in your Jira instance. Although this query does not filter the results, it can still be used as a report source.
    JQL: ORDER BY created DESC

  • Open issues: Returns all unresolved issues.
    JQL: resolution = Unresolved

  • Done issues: Returns all issues in the Done status category.
    JQL: statusCategory = Done

  • Viewed recently: Returns issues that you have recently viewed or interacted with.
    JQL: issuekey in issueHistory() order by lastViewed

  • Created recently: Returns issues created during the last week.
    JQL: created >= -1w

  • Resolved recently: Returns issues that were resolved during the last week.
    JQL: resolutiondate >= -1w

  • Updated recently: Returns issues that were updated during the last week.
    JQL: updated >= -1w

To create a customized version of one of these filters, copy its JQL query into the Advanced (JQL) search mode of the Issue Navigator, modify the query as needed, and click Save as.

FAQ

Can you create a report on the demo site?

Yes. You can create a report on the demo site by following these steps:

  1. Open the Manage Worklogs Reports page and selecting Create Report.

  2. For the Project or filter field, use saved filters or define your own using the Issue Navigator.

  3. For the Users & groups field, use All users or select one of the available demo users.

In the Issue Navigator, you can switch between Basic and Advanced (JQL) search modes.

  • If Basic mode is selected, click JQL to switch to Advanced mode.

  • If Advanced (JQL) mode is selected, click Basic to switch back. The Basic option appears only when JQL is selected.

For more details on using Basic / Advanced search, refer to Atlassian's documentation.

Can you share the results of a search query in the Issue Navigator?

Yes. You can share the URL of an unsaved search query or share a saved filter.

A saved filter can also be emailed by clicking the Share button in the Issue Navigator, as documented by Atlassian for both Cloud and Data Center.

Can you access a report from a board or space?

Yes. You can create a shortcut that keeps the report in sync with a board or project by following the steps in a related article.

Troubleshooting

How can you verify if you've lost access to a report source?
Group 17 (2)-20260705-021733.png

The error message above appears when the Project or Filter field references a filter that you do not have permission to access.

To troubleshoot this issue, contact the report owner, report admin, or Jira administrator to confirm who owns the filter and who can update its visibility permissions.

How can you verify if you can access all worklogs?
Group 24-20260705-021814.png

The error message above appears when the Users & Groups field is left blank and you do not have permission to access other users’ worklogs.

To restore access to all worklogs, follow the steps described in the related article.

How can you verify if you've lost access to the app?
Group 23 (1)-20260704-230434.png

The error message above appears when you have lost access to the app and you are attempt to access the Manage Worklogs Reports page.

A Jira admin can prevent users from creating or accessing reports by removing their permission to use the app.

To revoke or restore access, follow the steps described in the related article.

Why can't you find the app inside a project's navigation?
Group 23-20260704-222707.png

The screenshot above shows Worklogs Report alongside the other report options in a space's navigation on Jira Cloud.

  • To access the app in Jira, select a space from Jira's sidebar. In the board navigation, click Reports, then More reports. In the More reports dialog, locate Worklogs in the Other section.

  • To access the app in Jira Service Management (JSM), select a space from Jira's sidebar, then choose Worklogs Report from the space navigation.


  • In contrast, Jira for Data Center does not support displaying Worklogs Report in a project's navigation.

  • In addition, due to limitations in third-party app integration, Jira Service Management (JSM) for Server and Data Center does not support displaying Worklogs Report in a project's navigation.

As result, use Jira top navigation bar, to access the app.

To avoid opening the app each time you need to find a report, create a shortcut that keeps the report in sync with a board or project by following the steps in a related article.

Can reports display more issues than Jira, and what is the impact?

Yes. Reports can display more issues than a board or the Issue Navigator. However, loading time increases as the issue count grows.

Working with high issue count in Cloud

Atlassian notes that searches have no issue limit, but display limits apply:

  • Boards and backlogs show up to 5,000 issues.

  • The Issue Navigator shows only the first 1,000 issues.

A report can help you work around certain Jira limits, though it may increase loading time. For example, a board may fail to load if it reaches the maximum issue limit.

In contrast, you can create a report based on the board or its underlying source filter. However, this report may take longer to load compared to one linked to a board that has not reached the maximum limit.

Working with high issue count in Data Center

The display limit for the Issue Navigator can be increased using a documented workaround. A report does not require this workaround, although very large reports may load more slowly.

Similarly to prior example, a report linked to a board or its underlying source filter may take longer to load if the workaround was applied to increase the limit.

Can you to decrease the report’s loading time?

Yes. The number of issues in the report source, such as a project or filter, directly affects Jira’s API performance, which determines the report’s loading time—not Worklogs Report itself.

  • To speed up loading, reduce the number of referenced issues.

  • Also, specify which projects or boards Jira should search. A narrower search scope means fewer issues for Jira to process, resulting in faster results. Atlassian’s documentation offers additional JQL optimization tips.

In Jira Data Center, alerts help identify slow and complex JQL queries, including those with many custom fields. Atlassian provides detailed thresholds for these alerts in a separate article.

If you have questions or need assistance, contact our support team via email or service desk. Our team is available Monday through Friday (9:00 AM to 7:00 PM GMT+7) to help with technical challenges or discuss improvements.