This article provides an overview of how time zones affect reports in Jira. To access the app’s time zone settings, refer to the related article.
How do time zones impact worklogs?
When you log work, Jira converts the entered time to server time but does not store your time zone. As a result, when someone in a different time zone views the same worklog, the date and time adjust to their local time.
This can make it appear as though work was logged on a different day or at a different time.
Example:
The default Jira time zone matches the time zone of a data center in Montreal (EDT, UTC-4).
A user in Jakarta (WIB, UTC+7) logs work on April 9 at 7:30 AM.
The time difference is 11 hours.
From the Jakarta user’s perspective, the worklog appears on April 9 at 7:30 AM.
From the Montreal user’s perspective, the same worklog appears on April 8 at 8:30 PM.
If you have questions or need assistance, contact our support team via email or service desk. Our team is available Monday through Friday (9:00 AM to 7:00 PM GMT+7) to help with technical challenges or discuss improvements.