Atlassian ended support for Jira Server on February 15, 2024. Starting from Jira Software 9.13, new releases support only Data Center licenses.
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If you try to upgrade to release 9.13 or later with your Server license, Jira will fail to start, and you’ll need to downgrade to the version you were on before the upgrade. To remain supported, Atlassian recommends upgrading to Data Center or migrating to Cloud.
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To upgrade to a Jira bugfix release shipped after February 15, 2024, you'll need a valid Data Center license or extended Server support with dual licensing.
We provide a guide on what app data is migrated from Jira Server to Cloud, in a related article.
If you have questions or need assistance, contact our support team via email or service desk. Our team is available Monday through Friday (9:00 AM to 7:00 PM GMT+7) to help with technical challenges or discuss improvements.