Restore access to the board tab

You may have reached this article after being unable to access the report list from within the board.

This article explains how to verify whether a user can access reports using the Pivot Report tab in the space navigation.

It also outlines the permissions required to use the tab:

• If the tab is disabled in space settings, a Space admin or Jira admin can review and update those settings.

• If the tab is disabled in app settings, a Jira admin can resolve the work item.

Once the tab is enabled, follow the steps in a related article to use the Manage Pivot Reports page without leaving the board.

Who can disable the tab?

• Space admins can disable the tab for the entire space.

• Jira admins can disable the app for a Space or a specific user, which also disable the tab.

How can you determine if the tab is disabled?

Follow these steps to check if the tab is disabled for your space.

1. Open the Apps list from Jira’s sidebar, and verify if Pivot Reports is listed.

2. From the Jira sidebar, click Spaces, select your space, and open a board.
   It can part of a Company-managed or Team-managed space.

3. Verify if the Pivot Report tab appears in the navigation.

4. Click More in the space navigation and check whether Pivot Report appears in the dropdown.
   If it appears, drag and drop it into the navigation to make it easier to access.
   
   In the screenshot below, the tab does not appear in the dropdown.

5. Click + in the space navigation and check whether Pivot Report appears in the dropdown.
   If it appears, as shown in the screenshot below, click the app.

6. Click Add to Navigation to display the tab in the navigation.

Can you disable the tab for the entire space?

Yes. The tab can be disabled for the entire space.

Missing space Level Integration

To validate if the tab is disabled at the Space level, follow these steps as a Space admin (or Jira admin):

1. Open Spaces, click on the actions (•••) menu for a Space.

2. Click Space settings.

3. In Space settings, open Apps in the sidebar and select Pivot Report.

4. On the Pivot Report Space Settings page, open the Integration tab.
   Check whether the message Work item View Integration disabled appears, as shown in the screenshot below.

Missing space configurations

To validate if the tab is missing a configuration at the Space level, follow these steps as a Space admin (or Jira admin):

1. Open the Space settings for a space, go to the Apps section in the sidebar, and select Pivot Report. (see the prior section)

2. On the Pivot Report Space Settings page, click Integration.

3. Verify if the Enable Pivot Report in the sidebar is selected (as shown in the screenshot).
   If it is unchecked, the tab will be disabled for this space navigation.